Terms & Conditions

Welcome to MyTravelGuide.lk. These Terms and Conditions govern your use of our website and the booking and use of travel services from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any bookings.

Use of the Website

• • You must be at least 18 years old to use our website or make bookings.
• • You are responsible for maintaining the confidentiality of your account information, including your username and password.
• • You agree to provide accurate and current information during the registration and booking process.
• • You may not use our website for any unlawful or unauthorized purposes.

Service Information and Pricing

• • We strive to provide accurate service descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
• • Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

Bookings and Payments

• • By placing a booking on our website, you are making an offer to purchase the selected travel services.
• • We reserve the right to refuse or cancel any booking for any reason, including but not limited to service availability, errors in pricing or service information, or suspected fraudulent activity.
• • You agree to provide valid and up-to-date payment information and authorize us to charge the total booking amount, including applicable taxes and service fees, to your chosen payment method.
• • We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Service Delivery and Coordination

• • We will make reasonable efforts to ensure timely coordination and delivery of your travel services.
• • Service timing and availability provided are estimates and may vary based on your location, weather conditions, and other factors beyond our control.

Cancellations and Refunds

Our Cancellation and Refund Policy governs the process and conditions for cancelling bookings and seeking refunds. Please refer to the policy provided on our website for more information.

Intellectual Property

• • All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of MyTravelGuide.lk or its licensors.
• • You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability

• • In no event shall MyTravelGuide.lk, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the booking and use of our travel services.
• • We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the services offered on our website.

Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: legal@mytravelguide.lk
Phone: +94 11 123 4567
Address: Colombo, Sri Lanka
Hours: 9:00 AM - 6:00 PM (Monday - Saturday)